Privacy Policy – 8jili ph Data Protection & Your Rights

8jili ph is an online gaming and sports betting platform operated under applicable Philippine gaming regulations and serving players across the Philippines. When we refer to "8jili ph," "we," "us," or "our" throughout this Privacy Policy, we mean the entity responsible for operating the 8jiliph.net platform and all related services.

As a company that processes the personal data of Filipino residents, 8jili ph functions as a Personal Information Controller under the Philippine Data Privacy Act of 2012. This means we determine the purposes and means by which your personal data is processed, and we are directly responsible for ensuring that processing is conducted lawfully and transparently.

Our Data Protection Officer (DPO) oversees all data privacy matters at 8jili ph and serves as the primary contact point for data privacy inquiries, complaints, and exercise of rights. Contact details are provided in Section 12 of this policy.

8jili ph collects the following categories of personal data from registered players and visitors to our platform:

We do not collect sensitive personal information (as defined under RA 10173, such as health information, sexual orientation, or political affiliations) unless specifically required for responsible gaming purposes and you have provided explicit consent.

8jili ph collects personal data through the following means:

• Direct input: Information you provide when registering your account, completing your profile, or contacting customer support.
• Transactional data: Data generated automatically when you make deposits, place bets, or withdraw winnings through the platform.
• Technical collection: Data gathered automatically by our systems when you access the platform, including device identifiers and IP addresses.
• Third-party verification: Identity and payment verification data received from payment processors such as GCash, Maya, and local banks when processing your transactions.
• Cookies and similar technologies: Data collected via cookies and tracking tools when you browse our website. See Section 7 for full details.

We do not purchase personal data lists or collect data from social media profiles without your explicit consent.

8jili ph uses your personal data for the following purposes:

• Creating and managing your player account.
• Verifying your identity and age in compliance with gaming regulations and anti-money laundering obligations.
• Processing deposits, bets, and withdrawals securely and accurately.
• Providing customer support and resolving account inquiries or disputes.
• Sending account-related notifications including transaction confirmations, security alerts, and platform updates.
• Monitoring platform usage to detect and prevent fraud, money laundering, and abuse.
• Improving our platform — analyzing usage patterns to enhance features, fix bugs, and optimize user experience.
• Fulfilling our responsible gaming obligations, including monitoring for signs of problem gambling and enforcing self-exclusion requests.
• Complying with legal obligations, including requirements from Philippine regulatory authorities overseeing online gaming.

We do not use your personal data for automated decision-making that produces legal or similarly significant effects without human review, except where required by our fraud prevention systems — in which case you have the right to request human review of any such decision.

Under the Philippine Data Privacy Act of 2012, 8jili ph processes your personal data based on the following lawful grounds:

• Consent: For promotional communications and certain non-essential data processing activities. You may withdraw consent at any time.
• Contract performance: Processing required to fulfill our obligations to you as a platform member — including account management, transaction processing, and providing access to games.
• Legal obligation: Processing required to comply with applicable Philippine laws, including gaming regulations, anti-money laundering law, and the Data Privacy Act itself.
• Legitimate interests: Processing for fraud prevention, platform security, and service improvement, balanced against your rights and reasonable expectations as a player.

8jili ph does not sell your personal data. We may share your information with the following categories of recipients only where necessary and lawful:

• Payment processors: GCash, Maya, local banks, and payment gateway providers — strictly for processing transactions you initiate.
• Identity verification providers: Third-party KYC service providers used to verify your identity and age during account registration or as required by regulation.
• Technology service providers: Cloud hosting, platform security, and analytics companies that process data on our behalf under strict data processing agreements and are bound by confidentiality obligations.
• Regulatory authorities: Philippine government bodies including the National Privacy Commission, anti-money laundering authorities, and gaming regulators, where we are legally required to report information.
• Law enforcement: Where compelled by a valid court order or lawful direction from a Philippine law enforcement authority.

Whenever we share data with third-party processors, we ensure they are bound by appropriate contractual obligations and cannot use your data for their own purposes beyond what is agreed.

8jili ph uses cookies and similar technologies to provide a functional and secure platform experience. Here's what we use and why:

• Essential cookies: Required for the platform to function — session management, login state, and security tokens. These cannot be disabled without breaking core functionality.
• Performance cookies: Anonymous analytics data used to understand how players navigate the platform and identify areas for improvement. No personally identifiable information is collected through these cookies.
• Security cookies: Used by our fraud detection and bot prevention systems to distinguish legitimate users from automated threats.

We do not use third-party advertising tracking cookies. You can manage cookie preferences through your browser settings. Blocking essential cookies will affect your ability to log in and use the platform.

8jili ph retains your personal data for as long as your account is active and for a period thereafter as required by our legal obligations. Key retention periods include:

• Account data: Retained for the duration of your account plus a minimum of five (5) years after account closure, in accordance with anti-money laundering record-keeping requirements under Philippine law.
• Transaction records: Retained for a minimum of five (5) years as required by financial reporting and AML obligations.
• Communication records: Support interactions and correspondence retained for up to three (3) years for dispute resolution purposes.
• Technical logs: Security and access logs retained for up to twelve (12) months for fraud investigation purposes.

Data that is no longer required for any lawful purpose will be securely deleted or anonymized. Anonymized data — which cannot be used to identify you — may be retained indefinitely for platform analytics and improvement.

8jili ph implements a range of technical and organizational security measures to protect your personal data against unauthorized access, loss, or misuse. These include:

• Encryption of personal and financial data in transit (TLS/SSL) and at rest.
• Access controls limiting internal access to personal data on a strict need-to-know basis.
• Regular security audits and vulnerability assessments of our platform infrastructure.
• Multi-factor authentication for account access to protect against unauthorized logins.
• Automated fraud detection systems that monitor for suspicious activity in real time.
• Staff training on data privacy obligations and security best practices.

While we take all reasonable measures to protect your data, no online platform can guarantee absolute security. We encourage you to also take responsibility for your account security — use a strong unique password, do not share your credentials, and notify us immediately if you suspect unauthorized access.